How Are We Doing?

We feel good about the service that we provide. But, we don't know how you feel until we ask. Let us know what you thought about your interaction with our dealership.

Heritage Toyota is committed to excellence – but we are also always looking for ways to improve. Let us know how well we hit our mark of perfection by rating us below. We appreciate you taking the time!

4068 Testimonials
4.9 out of 5 stars
5 star
3505
4 star
563
3 star
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1 star
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Every one from the front greeter at the entrance to service rep to manager were great.?The service was only for the first 10 k mile. All went well.
Fred
2019-06-25
Our experience with Toyota and with Ryan Hardy were exceptional! I had a lot of needs, wants, and budget restraints and Ryan worked hard to get me into the perfect vehicle! We ended up leaving with two! We plan to keep coming to Toyota for our vehicle needs and would recommend them to all our friends and family!
chelsearosed92@gmail.com
2019-06-25
We loved our experience with Heritage last week. We got a great deal without any of the ‘icky car salesman’ vibes. Very fast and incredibly friendly service!
Wdoenges
2019-06-25
Even though Mark Guyette was new to the dealership, in the initial stages of putting together the car, I was able to get the exact new car I wanted. Unfortunately, Mark was on vacation when I took delivery. However, Derek Blood stepped in without skipping a beat and made me feel as though we had been working together on this for a long time. He is very knowledgeable about the leasing process and the electronics of the Rav4 Hybrid. He spent quality time with me going through the ins and outs of... More
vtbillie
2019-06-24
We have been in the market for a new vehicle for a while. We needed some time to save additionally after we took a highlander for a test drive with Eleni. She was so helpful and patient with us. Never felt pressured to buy immediately but when we were ready she helped us negotiate a good deal.
Satisfied. Kflick
2019-06-24
Coming off of a VW Jetta lease, I was looking for a small/mid-size SUV and really leaning towards a VW Tiguan. Thank goodness I went to Heritage, because I am getting a massively better car for the money in my new RAV4. Mark and Conor were so helpful and always sure I had all of my questions answered. We looked at multiple cars on the lot, reviewed other cars in their inventory, and they made sure I knew that they could get it if they didn’t have it. I never felt rushed or undervalued as a custo... More
EmGotARAV4
2019-06-22
Heritage Toyota is a pleasure to deal with and I am a challenging customer that knows what I want. Marc exceeded my expectations, was very professional and I felt no pressure. He consistently had my best interests as the priority. Assisted me with decision making and all with a smile. I do not even live in Chittenden County and continue to choose Heritage Toyota. I would be remiss to not mention Conor McQuade and Christine Donahue who were both integral to the experience. Thank you to the Herita... More
Holly
2019-06-22
Though eight years ago, we didn’t have a great experience at Heritage, it was much better this time. Marc helped us without being pushy, he provided knowledgable information and made sure to satisfy all of our questions. We bought a car!
lbrapp
2019-06-22
Coming off of a VW Jetta lease, I was looking for a small/mid-size SUV and really leaning towards a VW Tiguan. Thank goodness I went to Heritage, because I am getting a massively better car for the money in my new RAV4. Mark and Conor were so helpful and always sure I had all of my questions answered. We looked at multiple cars on the lot, reviewed other cars in their inventory, and they made sure I knew that they could get it if they didn't have it. I never felt rushed or undervalued as a custo... More
EmGotARAV4
2019-06-22
Heritage Toyota is a pleasure to deal with and I am a challenging customer that knows what I want. Marc exceeded my expectations, was very professional and I felt no pressure. He consistently had my best interests as the priority. Assisted me with decision making and all with a smile. I do not even live in Chittenden County and continue to choose Heritage Toyota. I would be remiss to not mention Conor McQuade and Christine Donahue who were both integral to the experience. Thank you to the Herita... More
Holly
2019-06-22