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How Are We Doing?

We feel good about the service that we provide. But, we don't know how you feel until we ask. Let us know what you thought about your interaction with our dealership.

Heritage Toyota is committed to excellence – but we are also always looking for ways to improve. Let us know how well we hit our mark of perfection by rating us below. We appreciate you taking the time!

4553 Testimonials
4.9 out of 5 stars
5 star
3960
4 star
593
3 star
0
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1 star
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Matt was very thorough in explaining the features of our new Rav 4. Since we were pressed for time,I let him know ahead of our visit what my wife was looking for as well as what she was not interested in and he focused on her needs in a very professional and respectful way. Another bonus is the service that comes with the SUV and the recommendations we've had from others.
Forrest C
2020-01-17
I have been a loyal Honda driver for over 30 years. I was sure I was going to purchase a Honda CRV and was willing to wait until spring for the new hybrid models to come out. I wanted to see what the competition was offering in the meantime. Matt was our assigned contact at Toyota Heritage. When I called to schedule a test drive, he asked specific questions of what we were looking for and assured me that the hybrid model are actually more powerful than the gas versions. I have been happily drivi... More
BA
2020-01-16
Bought a used Toyota from Heritage this week and was very happy with the service. Derek was extremely helpful and easy to work with, and had me set with a truck that fit my needs quickly. I appreciate his easy going demeanor and willingness to let me steer the ship. It made for an efficient visit without wasting time looking at trucks that didn’t fit the bill. I would certainly recommend Derek to anyone looking to buy.
KB
2020-01-15
I am really happy with my experience at Heritage Toyota. The salesperson was very helpful and considerate and helped me to get an excellent car at a great deal.
shandor36
2020-01-14
Just concluded our 4th lease + trade in with Chuck Heingartner at Heritage Toyota. He was patient, responsive and made the situation we needed happen. My wife and I recommend Chuck highly.
wetred
2020-01-14
I was pleased with my no pressure purchase. My second purchase. Their. Wonderful to deal with. 2 thumbs up. I also do mechanic work in small mom and pop garage. Great to deal with on parts end also
mcallisterwayne
2020-01-13
Matt Messenger is by far the best sales rep we have ever experienced. Its because of him we bought right there, He had the perfect Hybrid Rav 4 waiting for us. Test drove it, he taught us all the features sold! Thank you Matt!!
cadcord
2020-01-12
Yesterday I traded in my ancient rustbucket Toyota pickup for a super- luxurious Honda Pilot, with the courteous and knowledgeable help of Liz. I drove it home with no difficulty. Today I wanted to run some errands with it. Unfortunately I found the many functions and controls of the vehicle incomprehensible, even with the help of the manual, despite 60 years of operating all sorts of vehicles, including tanks in my Viet Nam army experience. I am reluctant to use the Pilot, for fear of endangeri... More
boknepp
2020-01-11
Yesterday I traded in my ancient rustbucket Toyota pickup for a super- luxurious Honda Pilot, with the courteous and knowledgeable help of Liz. I drove it home with no difficulty. Today I wanted to run some errands with it. Unfortunately I found the many functions and controls of the vehicle incomprehensible, even with the help of the manual, despite 60 years of operating all sorts of vehicles, including tanks in my Viet Nam army experience. I am reluctant to use the Pilot, for fear of endange... More
boknepp
2020-01-11
Very pleased with the consistent professionalism of each of the service reps...Great experience with Heritage Toyota over the past eleven years...they keep getting better..
amadamowicz
2020-01-10