Steve Kemp was awesome to work with. He was honest with me and very informative as to the process of ordering a vehicle. Called once a week to let me know the status of the vehicle and was understanding of my needs. Very helpful. I would definitely buy another vehicle from him. Christine in Finance was also awesome. In and out with no hic-ups. Very knowledgeable about what she does. Made the experience pleasurable. Your staff is very professional, knowledgeable and helpful. They all deserv... More
2021-07-23
Hands down the most AMAZING experience I have ever had car shopping! I called them on a recommendation from my boss, next thing I know I am driving to Burlington to look at some potential new cars! Everything from the initial call in, to getting to know my sales rep, Matt, and him getting to know me (which was honestly a breath of fresh air based on my past car dealership experiences) was such an amazing time! Matt is hands down the most amazing person to work with!!! Not only did he take full a... More
2021-07-23
We went to this dealership with intent on buying a new car potentially two. Initially Tek helped us out by getting us to test drive a Prius as well as a rav4. He went over pricing and what we can expect for financing. With not a lot available we didn’t purchase a vehicle that Friday. Flash forward to a week later on Friday 7/9/2021 and the Prius we wanted was in stock. We came down and worked with Chuck that day. He checked the availability on a rav4 as well and we left the dealership with not o... More
2021-07-22
Derek came highly recommended when I started the search for a new vehicle for my girls and I. The vehicle I was in just wasn't working out for my clients, was a little too large for my girls and I and the mileage was high. Derek set up an appointment for me to come in to discuss the situation and see what he could do to help. Derek was patient and understanding of my current situation and determined to find the right vehicle for me. In just a couple hours of test driving, crunching numbers and p... More
2021-07-22
Chuck at Heritage took great care of me and helped me into an amazing new RAV4 Prime. Chuck was kind enough to drive to my workplace to collect the info on my trade in, which made the whole process much easier. I highly recommend Chuck and the team at Heritage for your next vehicle.
2021-07-19
Tom and the gentleman who helped with service packages/financing (Weeks?) we’re fantastic. Listened well, were helpful, low pressure, got us through efficiently! we really trusted them.
2021-07-19
This is my second lease with this dealership and it won’t be my last. They have some of the greatest dealers, they offer some of the best prices and service after the sale is very, very good. I live 2 miles from a Toyota dealership but prefer to travel to this dealership, approximately 1hr. , because of the deals and the service.
2021-07-17
Both times I’ve been here for vehicles it has been a quick and painless process. I’ve bought two RAV’s from Jason and both were perfect. After meeting Jason the first time I knew just who to contact when I needed to upgrade. Will probably go back for my next car in the future!
2021-07-17
Ryan knew we were all set with our sale and that it would be a very quick transaction. He personally had nothing more to gain, he had an easy sale - but he made sure we had everything we needed and was super friendly. We were all that mattered to him while we were there. He even came personally to our house 35 miles away to make sure some lights were working properly in our used car.
2021-07-14
Ryan made the trade to a new RAV4 lease an enjoyable experience. From the time we entered the showroom to the time we drove the 2021 RAV4 off the lot was a total of only 2 hrs. To me this is the mark of a deal and dealership of excellence. This is my second lease through this dealership and it won’t be my last.
2021-07-14