I recently purchased a used vehicle from Heritage Toyota. In sales I dealt with Harrison Bush who was completely straight forward and accommodating to my schedule. We mainly worked the deal via email. And one fast test drive. I then worked with Josh in finance who was the least pushy finance manager I’ve ever dealt with (I’ve bought and sold many many cars over the last 20 years). He was incredibly friendly. No desperate upselling. No fear based warranty’s pitched. Just a quick and friendly explanation of the sale and a couple documents to sign. Very nice guy. I was in and out in just over 1 hour. Very professional crew. No matter where you shop for a car today or who you deal with in sales, they all are forced to play the sales game a little bit. Some dealerships enforce it more than others. It’s not the salesmen fault. Comes from the top down. But I can say that the scripted lines and usual sales tactics they are told to use with customers were at a bare minimum in my dealings this week. These tactics have been proven to work. So I don’t blame dealerships for using them. After all, they need to make money. But it was nice to not be bombarded and pressured with them like I have in so many other dealerships where I have happily walked away. Great experience!... More
Less than a month ago
We were on the road from Out of state when our car started making some infrequent but frightening noises. Without going into details Service Foreman Andrew Sansome was the paradigm of customer service, Vermont hospitality, good Samaritan, warmth and... More
Less than a month ago
My son and I did a lot of research before we arrived at Heritage Toyota. Bernie walked us through the steps of buying patiently. He really tried to make the whole process as painless as possible.
Less than a month ago
The sales and financial service personal were very informative, friendly and helpful. We were greeted immediately upon entering store. All questions were answered knowlegibly. It was a pleasant experience and we will definitely return.
Less than a month ago
They are professionals when they are welcoming the customers. They smile and they are fast. My car was checked and repaired very well as I expected. Billing was reasonable as well.
Less than a month ago
Excellent customer service!! They go out of there way to make things happen. Got me the car I wanted and always kept me updated about what was going on with the processing. That k you guys your the best
Less than a month ago
They are professionals when they are welcoming the customers. They smile and they are fast. My car was checked and repaired very well as I expected. Billing was reasonable as well.
Less than a month ago
Excellent customer service!! They go out of there way to make things happen. Got me the car I wanted and always kept me updated about what was going on with the processing. That k you guys your the best
Less than a month ago
Heritage Toyota is the Dealership to go to! JasonDillon is an amazing salesman, appraised my car and got me into an affordable lease. I have always bought cars, but dealing with Jason was a service that many dealerships do not provide. From shaking... More
Less than a month ago
I've just picked up my 4th car from Heritage Toyota in a 16 year relationship: 2 purchases, 2 leases and many stellar service visits. The time spent in the dealership working out all the details and signing the paperwork was respectful of my time a... More
Less than a month ago
Executive Management
David Machavern
President, Owner
David Bergeron
CFO, Owner
Coddy Marx
HR Director
Mike Colburn
Parts & Service Director
Ryan Denecker
General Manager
Bethany Sargent
Marketing Manager
Sales
Ryan Denecker
General Manager
Megan Terry
Sales Manager
Conor McQuade
Sales Manager
Andy Milburn
Sales Manager
Zach Roberts
Sales Manager
Peter Mickel
Swap and New Vehicle Inventory Manager
Alex Bushey
Internet Sales Manager
Josh Cousino
F&I Manager
Christine Donahue
F&I Manager
Travis Green
F&I Manager
Angus Gunn
F&I Manager
Mary Rodriguez
Financial Service Assistant
Meghan Guilmartin
Financial Services Assistant
Ann Hill
Administrative Assistant
Derek Blood
Sales Representative
Elizabeth Bockus
Sales Representative
Harrison Bush
Sales Representative
Bernie Cieplicki
Sales Representative
Jason Dillon
Sales Representative
Seth Douglas
Sales Representative
Eleni Floyd
Sales Representative
Mark Guyette
Sales Representative
Marc Halliday
Sales Representative
Ryan Hardy
Sales Representative
Chuck Heingartner
Sales Representative
Steve Kemp
Sales Representative
Adam Mack
Sales Representative
Casey Morrow
Sales Representative
Brendon Orent
Sales Representative
Daniel Pasco
Sales Representative
Rob Ploof
Sales Representative
Chuck Spinner
Sales Representative
Mark Talbert
Sales Representative
JT Treichler
Sales Representative
Patrick Weeks
Sales Representative
Billy Burke
Internet Sales Representative
Ed Larkin
Internet Sales Representative
Nick McCarthy
Internet Sales Representative
Rick Rice
Internet Sales Representative
Adam Miller
CRM Specialist
Paul Meuiner
Wholesale Buyer
Service
Mike Colburn
Parts & Service Director
Kate Castonguay
Service Manager
Dana Lawrence
Service Advisor
Joseph Harshbarger
Service Advisor
Kyle Heck
Service Advisor
Jay Jerger
Service Advisor
Katie Smith
Service Advisor
Brandy St. Peter
Service Advisor
Hannah LaBounty
Service Cashier
Nora Krom
Customer Relations Specialist
Jared Vaughan
Lane Assistant
Jack Lyman
Lane Attendant
Andrew Sansone
Shop Foreman
Toby Tyler
Shop Foreman
Jim Robinson
Shuttle Driver
Keith Schuler
Shuttle Driver
Jim Thayer
Shuttle Driver
Call Center
Abby Boss
Call Center Representative
Amy Hamlin
Call Center Representative
Ali Jimmo
Call Center Representative
Chelsey Leclair
Call Center Representative
Scott Morse
Call Center Representative
Ray Muzzy
Call Center Representative
Amanda Startari
Call Center Representative
Nathan Wardwell
Call Center Representative
Parts
Mike Colburn
Parts & Service Director
Pat McGrath
Parts Counterperson
Robert Brennan
Parts Counterperson
Timothy Wells
Parts Counterperson
Kevin Gibson
Parts Counterperson
Kris Harvey
Parts Counterperson
Stacy Hill
Parts Counterperson
Autoshine
Randy Morits
Manager
Bridget Russin
Administrative Assistant
Bill Keough
Reconditioner
Lee Martin
Reconditioner
Mike Charbonneau
Reconditioner
Ryan Machavern
Reconditioner
James Tipper
Reconditioner
Jason Legg
Reconditioner
Collision
Derrick VanZyl
Manager
Cassie Bombard
Administrative Assistant
Jenn Stuttard
Estimator
Seth Tracy
Estimator
Steve Russell
Body Shop Foreman
Steve Suave
Body Shop Technician
Jeffrey Brown
Body Shop Technician
Kirk Brunelle
Body Shop Technician
Matthew Rivers
Body Shop Technician
Eh Wet
Body Shop Technician
Corey Boardman
Body Shop Technician
Nay Lay
Reconditioner
HR
Coddy Marx
HR Director
Melissa Hamblett
HR Generalist
Sarah Speranza
HR Assistant/Recruiter
Marketing
Bethany Sargent
Marketing Manager
Ross Mickel
Website Coordinator
Tricia Cawley
Digital Marketing Specialist
Jack Nichols
Graphic Designer
Steve Franklin
Videographer
Tyler Bradley
Videographer
BDC
Dave Brown
Facilities Manager
Becky Treanor
CRM Administrator
Kyle Chamberlain
Lot Coordinator
Karan Champney
Switchboard Operator
Holly Morits
Switchboard Operator
Peggy Ray
Switchboard Operator