In light of the recent COVID-19 situation, we have taken serious measures to review our operating procedures. Our goal will be to provide you with the best service possible, while following social distancing procedures, and providing a touchless experience. In an effort to continue to serve our community, while maintaining the need to contain the spread of germs, Heritage Toyota is following the below protocol for attending to service appointments for the foreseeable future:
- There is no need to walk or drive into the building to drop off your vehicle for an appointment. You will be able to leave your vehicle outside the building and use the night drop box to leave keys and instructions.
- We will be checking our after hours drop box every ½ hour for vehicles being dropped off outside.
- A service advisor will contact you via phone or text with any questions or to seek approval for repairs/maintenance.
-You will be able to pay over the phone, or through our new texting app UNotifi, which is safe and secure.
- When your vehicle is ready to pick up, we can stage your it for you with the keys and paid invoice in an agreed location.- For invoices with an amount due, we are now offering a pay-by-text option, with a secure credit card payment so there is no need to have a transaction in person with cash or a card. We will text you an invoice and amount, just click the link to pay. If there is no charge, such as warranty work, just let us know we can leave keys in the vehicle and we'll let you know where it's parked.
If you have a suggestions about how we might be able to accommodate you further, or make the transaction more comfortable, please reach out to your service advisor. We’re here for you!
*Need to schedule for a manufacturer recall or seasonal tire change-over? Click the Chat Now button or call us at 865-8253.*
Location
Heritage Toyota
1620 Shelburne Rd
South Burlington, VT 05403 Get directions
Vehicle Service and Repair in South Burlington, VT
We know that it can be hard to find the time to bring a vehicle in for service to Heritage Toyota. By offering this form to schedule service, you can make the appointment at your convenience. Just because our physical, brick and mortar location has business hours, our website is open 24 hours per day. Once we have received your request for an appointment, a qualified member of the Heritage Toyota Service Department will contact you for confirmation.
Whether you work odd hours or a simply shy on the phone, the Heritage Toyota Service Department is ready to help you get the repair or maintenance work completed that you need. You need your vehicle to work every time you turn the key, this will help give you peace of mind.
