Technician Career Path at Heritage Toyota


STEM Technician Track
Student Toyota Tech

Duties: Perform regular service and preventive maintenance tasks on vehicles in order to keep in safe, dependable operating condition. Includes: oil changes, tire rotations, multipoint inspections; air filter, cabin filter, and wiper blade changes. Assist senior technicians to learn Toyota system and gain automotive knowledge.

Needed to Progress:

  • VT State Inspection Certification
  • Web based training: 5 E-Modules
  • Between 1-3 years service
Entry Level Toyota Tech

Duties: Perform basic auto repairs and entry level diagnostic work. Includes: tires, brakes, exhaust, suspension, etc. Begin to locate and diagnose problems with malfunctioning vehicles.

Needed to Progress:

  • Web training, Factory training
  • Completion of ASE’s A1-A6
  • Between 1-3 years service
Certified Toyota Tech

Duties: Perform all auto repairs and advanced diagnostic work. Ability to perform drive line, engine repair, 4-wheel alignments, minor recalls, etc. Interact with customers.

Needed to Progress:

  • Web training, Factory training
  • Completion of ASE’s A7 & A8
  • Minimum of two years required by Toyota to advance to expert level
Expert Toyota Tech

Duties: Perform designated servicing and/or repair jobs, typically involving complex, unusual or specialized technical work. Competent in safety recalls, service campaigns, and road tests with customers. Provide direction and guidance to apprentice techs as needed.

Needed to Progress:

  • Minimum of five years required by Toyota to move to master level
  • Toyota Hybrid Classes: 2 E-Modules
Master Toyota Tech

Duties: Act as a consultant for diagnostic work, vehicle repairs, and procedures, with a focus on hybrids. Provide leadership and direction to other members of the service department. Provide expert feedback on new Toyota products.

Needed to Progress:

  • Recertification of ASE’s every 5 years
  • Web Based Training to keep current